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Services

We not only promise to deliver beautiful landscaping, but that you will never have to worry about clean-up. We leave every site immaculate. You can spend more time with your family and friends, we do the work!

Our Services Include:

Free Estimates
No two properties are the same. We don't believe in one price fits all, because we won't skimp on your service. We provide accurate, realistic, and honest estimates. Some prices can be given over the phone, but we prefer to look. Some services can be priced by quantity, others by the hour.

Lawn Maintenance (Weekly Grass Service)
Professionally manicuring of your property with state of the art equipment.  Weekly service includes mowing, trimming, edging and blowing off all clippings. Bagging clippings is optional.

Weed Removal
We will hand pull weeds from your garden beds. Depending on the surrounding plants, we may be able to spray certain areas, but pulling is what most clients prefer. A good mulch barrier helps keep weeds from returning. 

Spring Cleanups
Over the winter, debris and leaves may accumulate throughout your landscape beds. Our spring cleanup is very popular and primarily includes pruning perennials and ornamental grasses, then removing winter debris and leaves. We can include pulling early weed growth if you'd like. This is the first step before bed edging and mulching.

Premium Hardwood Mulch Installation
We will professionally supply and install mulch for you. We ensure the correct depth for your landscaping. We usually spread mulch at a 2-3" depth, depending on your existing layer of mulch, new landscape beds require more mulch over beds that have already been mulched in the past. Some clients prefer mulching twice per year. Our mulch is brought in from the southern states so it has a darker color to it unlike locally made mulches.

Garden Bed Shovel Edging
A nice crisp edge along your landscape beds allows for easier mulching, mowing and string trimming. Once an edge is in place, it can be kept up on a weekly basis with a string trimmer. Beds should be edged annually, as rain and snow will break it down over a year. Please advise us of any underground cables or dog fences.

Garden Bed Cultivation
We can refresh your landscaping by turning existing mulch or soil to create a fresh look. This also helps beds breath and lets in more moisture for your plants to grow. Most clients have us do this as mulch fades color.

Fall Clean Ups
Hate raking leaves or hauling debris? Leave it to us. We can put leaves to the curb or haul them away to a recycling facility by the truckload. We use high power blowers, rakes and mowers with baggers. We can also cleanup fallen branches. Disposal rates apply per cubic yard of waste hauled away.

Bush & Tree Trimming (up to 10ft)
We will leave your bushes looking beautiful and designed just how you like. One customer best described the trimming as a "work of art" and said our staff was like a "crew of artists" perfecting each shrub. We also haul all the clipplings away and recycle them.

Aeration / Dethatching
We can help your lawn be beautiful by aerating and or dethatching your soil so that water can reach the root.

Fertilizing & Weed Control
We use only the finest fertilizers to achieve beautiful results.

Snow Plowing and Salting
We offer commercial snow plowing and salting at this time. We contract this work on a bid by bid basis.

Weekly Lawn Maintenance Scheduling, Terms and Conditions


Service Day & Time:

We mow Monday through Saturday, and some Sundays. Our crews are in certain
areas on certain days, so you will be assigned a specific mow day. Our crews follow
the same route each week, so you will notice they will arrive about the same
times. Our crews sometimes work until dark, so if your yard is not mowed by 5 PM,
do not worry. If you have certain time limits that you wish us to follow please advise us.

Holidays:

One of our top priorities is to show up on the designated mow day. So, we must ignore
holidays if they fall on a Monday through Saturday. Since we have over 100 yards on
the schedule, there is no way we can skip a day & then catch up. If you want us to skip
until your next scheduled mow, please email us or give us a call at least 48 hours in
advance.

Rain days:

We try to finish our routes unless it is pouring rain all day, in which case, we push the
balance of the weeks schedule 1 day or a half day. This is a strictly scheduled service, and we rely
on you to call/email to skip if you think it is too wet to mow. However, if you skip, the mow will
not be re-scheduled, so the grass will get tall and we will have to bill you for extra time, so we
urge you to let us mow it wet. We have lighter mowers compared to other companies,
so they will not leave huge ruts in your lawn. The grass may be matted down and look
muddy but it will pop back up after the next mowing or two. Grass is very tolerant.


Mowing Season:

Our mowing season generally starts the 3rd week in April and ends the 3rd week in November.
Other years it goes from the first week of April till Thanksgiving, it all depends on temperatures.


Communication:

We prefer to receive requests from this site which is monitored not only during
business hours, but many of the after business hours. Email messages allow us time
to review your property if you are not a customer; or your account if you are a customer.
We usually reply quicker than you would expect.

Service terms:

We consider you a customer on an on-going basis from season to season until you write to us and you cancel. (Example: Our season begins the third week of April and continues thru the end of November; say you agree to be a customer, for weekly service, in June; we come out on a weekly bases until the end of November; services are paused (by nature) during the winter months; services resume again the 3rd week of April and we come out on an on-going weekly basis again.) We are confident that you will be pleased with our services. If you will be moving please notify us of your home sale or you will be billed.

1. If for some reason you choose to cancel service, you must give us notice by email or call 72 hours prior to your next scheduled service date or you will be charged for that date. No sameday cancellations.

2. No weekend cancellations for the following Monday. No one time mowings, you will be charged double if you cancel after one mow or an agreed upon amount of time. (The first mow usually takes more time)

3. In the event of permanent cancellation, customer must notify GreenLine in writing via US MAIL ONLY.

Customer may not cancel by consultation with on site employees, employees are in a route.


4. Cancellation must occur at least 3 days prior to scheduled service and customer is responsible for payment on all services performed prior to cancellation plus any late fees and interest and collection cost


5. Invoices will be processed and sent once a month. Most accounts are prorated to show the entire month so its easier for customers to stay up to date. Payments over 30 days past due are subject to late fees detailed on the invoice/statement. Returned checks are subject to a returned check fee. Accounts
accumulating a 90-day overdue balance will be referred to a collection agency and receive a minimum monthly late charge along with interest until balance is paid in full. In the event collection efforts should become necessary, Customer agrees to pay any and all collection costs, reasonable attorney’s fee, processing fees and court costs. Customer understands that non-payment will result in a lien filing against real property and customer will be responsible for filing fees and attorney fees. These services can not be included in bankruptcy.


6. Checks must be made payable to GreenLine and sent by mail to the company
billing address shown on the invoice. Checks and/or cash should not be given to on-site employees please.


7. In the event of heavy rain, scheduled accounts will be rescheduled for the following day. We are not responsible for damage when it is wet outside. YOU MUST NOTIFY US OR THE CREW TO NOT MOW WHEN IT IS WET. Delays may sometimes be caused by high winds and equipment failure/repair. Traffic/construction can sometimes delay service hours.


8. GreenLine is not responsible for damage to fencing, bricks, metal, plastic, siding, mailboxes, clothing lines, plastic edging, decks, or playsets/toys, utility boxes, a/c units, plants, trees,  due to trimming
equipment & mowers touching these items/areas. Yards that do not have protective beds around these areas are nearly impossible to cut without the possibility of damage. If you prefer not to have mowing/trimming done in particular areas, please call or email. GreenLine is not responsible for damage to sprinkler heads, pipes, cables, gutters, downspout, rocks, sewers, hoses, or any other objects that may be in the lawn area. Customer should notify us of any protruding objects that may be susceptible to damage before we commence service, customer may be held responsible for equipment damage caused by hidden objects if we are not notified. City water valves and rocks are the main cause of equipment damage so you must notify us before we mow. GreenLine is not responsible for sump pump hoses being moved back. Although we always try to return everything to its original position please check your sump pump hose to insure it is in its proper place. Mailboxes, decks, fences, underground sprinklers and other items may naturally break down (decompose/wear and tear) due to being in the soil, we will not be responsible if a crew member in his general duties touches something and it finally breaks. If something happens and customer notifies employee that immediate repair is needed and it is something we can render, we will charge for the item and labor. We can fix sprinklers, downspouts, gutters, hoses, fences and sometimes splice cables for dog/tv/internet, we can not guarantee any repairs or same day repairs. If you have a gate, please make sure the latches operate properly, we are not responsible for anyone or any pets leaving gates so please check to make sure gate is closed after we mow. If you have JULIE or an underground line company do flagging or spraying, always notify us before we mow that week. We are not responsible for flags or paint being removed by a mower or trimmer. If damage occurs customer will notify us via US MAIL within 48 hours. Notwithstanding anything herein to the contrary, the contractor will have no obligation, and the owner waives any damages for any property damage not timely and properly reported. PLEASE MAKE SURE NOBODY INCLUDING YOUR PETS ARE OUTSIDE WHILE MOWING!!


9. 
GreenLine equipment can accommodate fence gates that are 36 inches in width or larger. If you

choose to have service done & your gate is less than 36” wide GreenLine cannot be held

accountable for possible damages of attempting to move machines between posts. If you need to make adjustments in your cutting service for this reason please contact the fence company for a larger gate.


10. Employees of GreenLine are not responsible for determining whether service to a property is

necessary, regardless of that property’s condition. It is the customer’s responsibility to notify us if a change in service is needed. To skip weekly service, 3 days advance notice to the office is needed. TWO SKIPS PER YEAR ARE ALLOWED DURING DROUGHT.


11. Customer is responsible for clearing the lawn area prior to service of any pet debris, toys, balls, leashes etc. Customer may be assessed a $5-$10 cleanup fee if equipment/boots gets pet debris on it.


12. GreenLine will do everything possible to ensure complete satisfaction with all services performed.


If customer has questions, comments or concerns please contact us.

 

 

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